Hayley Marshall Psychotherapy • Supervision • Training

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How do we get started?


Getting Started . Lightwood

After your initial contact (by phone or E mail), we agree to meet for a first assessment session. This is an opportunity for you to tell me more about yourself and your current difficulties, and to check if you feel comfortable with me. It is also a chance for me to check that I am able to offer you the help that you need.

If at the end of this we are both happy to proceed we can arrange further sessions, or you can take time to think about things further. You are under no obligation to continue.

However, if at this point I do not think I have the skills needed to help you, then I will talk with you about other possible options.


How long is each session?

Each session lasts for 55 minutes.


How often will I need to attend?

Certainly, initially I like to see people once a week. This is an important requirement for building the solid working relationship usually needed to help people explore and work through most presenting issues. At a later point we may negotiate less frequent meetings, depending on how things are going.


How much will the sessions cost?

My charge (for both indoor, outdoor therapy, and supervision) is currently £55 for a 55 minute session (same charge for our initial meeting). This is reviewed bi-annually - next rise is 1st September 2018.

I ask you to pay at each session, either by bank transfer or with cash (I can no longer take cheques). Please note, I do not invoice insurance companies or organisations; or accept credit or debit cards.


Do you charge for cancellations?

Yes. As I have a very full schedule, I ask you to agree to give me a full 48 hours notice, or otherwise expect to pay me (at the next session) for the time I set aside to see you, whatever the reason for your cancellation. My cancellation period for monthly supervision is now 2 weeks notice.


How many sessions will I need?

This is not something we can predict at the outset. Essentially, we will work for as long as is necessary for you to resolve the issues you came with. However this is mutually negotiable, and so, we will review our work regularly to check that you are receiving the therapy that is right for you. Of course, you are free to end at any stage.


What happens when I want to stop coming?

We will negotiate an ending period, which, depending on the length of time you have been attending and your requirements, may be anything from 1 session to a few months. I usually suggest that we end our work face to face in a session though, rather than over the phone/E mail etc. This closes our work cleanly rather than leaving any loose ends, and gives you a chance to face any difficulties surfacing at this stage.


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